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Conversation Design

What is conversation design? Conversation design is a design language based on human conversation  is a design language based on pen and paper). The more an interface leverages human conversation, the less users have to be taught how to use it. It’s a synthesis of several design disciplines, including voice user interface design, interaction design, visual design, motion design, audio design, and UX writing. The role of a conversation designer is like that of an architect, mapping out what users can do in a space, while considering both the user’s needs and the technological constraints. They curate the conversation, defining the flow and its underlying logic in a detailed design specification that represents the complete user experience. They partner with stakeholders and developers to iterate on the designs and bring the experience to life. How  Conversation design (CxD) impact UX Conversation Design is about shaping how humans and AI communicate. It blends UX design, psycho...